At the heart of our mission is the desire to create a different and enjoyable experience for every participant. We are very aware that with a competition where we draw 15 winners from 3,543 entries, there is room for disappointment. We understand the need for sensitivity and the importance of making everyone feel good about themselves. In the last round of Modelsearching, our robust administration, integrity and emphasis on the positive meant that we did not have a single complaint. an amazing experience JANE NORMAN Katie, Age 15, Folkestone